Facebook Rating

5.0

Bronwyn Emily

2017-09-15T22:34:31+0000

We lost our beautiful German Shepherd X, Meeka, after a very short and expensive trip to the emergency vet a week before Christmas last year. We had no where to bury our very loved dog and couldn't afford the cremation at the vet clinic. Not only were these folks kind, compassionate, and flexible, they initially offered to let us pat when we could. Then...unexpectedly waived the fee, and told us to have a nice Christmas with our 2 year old daughter. Their kindness brought me to tears, and I was so glad to give my pup a dignified cremation. Thank you. <3read more

Jennifer Stemberger

2017-09-15T13:35:52+0000

We lost our boy Carlito a week ago, and it has been one of the hardest things our family has gone through. Part of the Family has been so wonderful to us , from the respect and care they showed to Carlito in his passing and to us during the time they came to our home to the following week after. Katie responded to my emails and phone calls with patients and understanding never making me feel like I was being a bother . We were welcome out to the meadows to say our Final Goodbyes without questions and for this I want to say a Huge Thank you ! I can’t remember the name of the wonderful lady who met us but she was truly a special person ! We choose to go Thursday evening hoping we would miss the rain and we didn’t .. it was pouring and She greeted us with a smile , umbrellas for me and my daughters , talked to us about the meadow ,let us say our goodbyes no rush and even got us balloons to release in Carlitos memory . I can’t THANK YOU enough as these gestures really helped us with our grief . As hard as it has been to let him go it gives me peace to know my beloved boy is in a beautiful place he would love to spend his time . Thank you !!!read more

Katie Cisek

2017-08-29T22:43:32+0000

Our dog passed a year ago this month. We ended up bringing vets2go to our home and with them came part of the family. They were sincere, and compassionate and extremely easy to deal with. They made this process comfortable and simple. The entire process was handled with compassion and care. Thank you for all that you do, and I will continue to suggest your service to everyone.read more

Glenn Kipping

2017-08-25T20:14:58+0000

Bob Zechel

2017-08-25T16:36:54+0000

Thank you. We lost our sweet Hope to cancer and Part of the Family was there to answer all of our questions and provide assurance that she would be looked after. This was a tough time for all of us and Part of the Family helped us tremendously. We can't thank them enough. We highly recommend using Part of the Family!read more

Glenda Howie Cabelka

2017-08-17T02:44:47+0000

Brian Robert Carlson

2017-08-10T11:41:34+0000

Fabulous people, there when you need them to provide a respectful and caring service in our time of need.

Kass Janko

2017-08-04T23:38:25+0000

I have had a number of pets that had to be put to sleep throughout the years and then had them cremated. The cremations for my other pets can never compare to our experience at Part of the Family. Katie and everyone that got our little girl Tama Li ready for cremation did the most beautiful job; Tama Li looked happy and cozy, cuddled up to her favorite teddy. I highly recommend using the services of Part of the Family when you have to say good bye to a beloved pet.read more

Amy Angela

2017-07-20T03:07:51+0000

Rebecca Wagner

2017-07-19T01:32:45+0000

Mitchell Nickolson

2017-06-25T05:36:46+0000

They really understood what we were going through, they treated our family member like any other person should be treated with respect and dignity. They made a difficult time just a little more doable. Thank you so much

Diana Loewen

2017-06-23T17:30:38+0000

We had to say goodbye to our faithful companion of 14 years the other day which was the most heartbreaking experience we have had. We had contacted Vets to Go and they made all arrangements with Part of the Family whom we had never heard of before. They came in and treated our Max with so much dignity and respect and was truly a blessed event. I cannot express our heartfelt appreciation for these guys and would highly recommend them to everyone. Thank you and God Bless You all. We look forward to coming to your July event.read more

Tracey Hansen

2017-06-11T00:24:49+0000

Thank you for your help with our beloved dog, Abby! It is very hard to lose a four-legged loyal friend. We will treasure your gift forever�

Daisy Quinlan

2017-05-29T02:20:16+0000

We can't thank you enough for the service you provide to all of us pet lovers. When Katie came to our home to collect Max, she was kind, gentle and respectful. Her compassion for our loss was evident. She even offered to personally bring his ashes back to us because she lives in our area. Losing our senior dog, Max, was heartbreaking, but we are so glad to be able to have him cremated and his ashes returned to our family. Thank you for providing such a wonderful service to all of us who love animals. Jill & James Stetskoread more

Lerin Generoux

2017-05-09T16:54:14+0000

Ardeth came over and was very understanding, took great care of our cat and showed her and is lots of respect so that helped! Thank you for making the situation a little easier!

Trisha Bowen-Ahlisch

2017-05-06T16:07:11+0000

Thank you for your caring and compassion on the loss of our oldest puppy friend Griffon. He was handled lovingly and with respect as any other family member would be.

Lacey Boucher

2017-05-05T05:55:09+0000

Going through losing a family member who loves so unconditionally, is the most heartbreaking and troubling experience I can say I've ever had by far. From the moment I called, Ardeth and Katie were so kind and accommodating and willing to work with my family's schedule and our special wishes with our little brother Shadow. After going through the hard part of Shadows death, I felt nothing but relieved knowing I left him in the right care. I highly recommend this place to anyone who needs a beautiful, kind, patient and supportive experience when coping with the loss of a family member. The overall experience has been the best out of the worst situation. It says it in their name , and they go by every word of it. Losing a family member is never easy, but having them has made us feel better than could have ever been on our own. Thank you so much.read more

Stephanie Porter

2017-04-20T23:22:11+0000

Julianna Kulak

2017-04-18T04:52:34+0000

One week ago I had to say goodbye to my cat of 13 years. Though that experience was devastating, Ardeth arrived at our house and provided comfort and reassurance. I was very impressed with the ornate and beautiful basket she brought in to transfer my kitty with, and with the love and respect she provided my deceased pet. I also received pamphlets on loss, and a few little extras to show that they truly care. You can tell they take the time to make such a bad experience as good as they can, and I'm so appreciative that my pets passing was handled with such care.read more

Gail Papineau

2017-02-17T19:50:42+0000

When we were faced with the most difficult decision to say goodbye to our beloved little dog Missy I, can't Thank Part of the Family enough. When Katie arrived at our house she was, so kind, compassionate and understanding of my needs and feelings. The service we received from Katie and her team was outstanding. The professionalism and caring I received from Part of the Family made this process much more bearable for my family. Thank You ��read more

Denise Chartier

2017-02-07T22:23:37+0000

A few weeks ago we had to let our 11 yr old Hammer go onto his next journey and Part of the family came out to our home. This was an incredibly difficult day for our family and they were so compassionate and professional. One of my huge worries was what would happen to him after, a little morbid but it really bothered me. But after seeing how caring they were when they handled him, lifted him and put him on the stretcher with his head placed very lovingly, the worries left my mind and I knew they would take great care. A few days later they delivered Hammer to our home as we live quite far from their location. Thank you so much Part of the family for you kind and caring service!read more

V Evelyn Mae

2017-01-24T00:51:15+0000

Our experience with Part of the Family was amazing. Their services were arranged for us through the vet we used to put my partner's pup to sleep at home, and the whole experience was seamless and worry-free. They were professional and kind, and this was especially appreciated given the tough situation we were facing. Thank you for taking care of us and our old guy. We know that if we face the unthinkable, but unfortunately inevitable, with our other pets in the future, we will be sure to use your services again.read more

Krystal Jones

2016-12-22T02:24:18+0000

When my dog passed away on the evening of December 25th, not only was I devastated by his unexpected passing, but I was also extremely concerned that due to the holiday no businesses would be open until after Boxing Day. When I called POTF, I was surprised and so grateful to have a director answer my call and to meet with me after hours in my time of need. They were so professional, compassionate and understanding. Today I received a 1 year anniversary remembrance card in the mail from them. It's these little touches and many more that really set the level of care they provide. They truly do treat your pet as part of your family.read more

Bronwen Danger Shazam

2016-12-06T23:01:37+0000

There is nothing that can help the awful heartbreak of saying goodbye to your best furry friend, but working with Part of the Family is as close as you can get. They are professional, fair, and prompt with all their services. But most of all, they're kind, they care, and they treat you and your pet with the utmost of respect. Nothing will ease the heartbreak of what you're going through, but knowing that you trusted your best friend to PMC definitely gives some peace of mind.read more

Kelly Salmon

2016-10-27T02:38:26+0000

Nonnie Perner

2016-10-25T20:26:40+0000

Terrylynne Parisian

2016-10-24T23:16:04+0000

Erin Assaly

2016-10-02T16:33:26+0000

It's hard to look at a rating that says you loved a service that looked after your deceased pet (at least for me), but it's kind of true. I said goodbye to my boy a few nights ago at home. Part of the Family came and picked him up and according to my mom, once all wrapped and covered in a blanket on the stretcher, he looked beautiful with his head out. They then took him away and we went yesterday for the private cremation. It was raining so Ardeth and Tony (I think) met us at our car with umbrellas and walked us in. The facility is quite nice inside which I was surprised to see. There's a comfort room to say a final goodbye which was perfect, because I wanted some of his fur, a sofa at the front, a tiny shop and a small office for the paperwork. We were offered water or pop and well taken care of while there. When we came back a couple of hours later my boy's ashes were in a beautiful wooden box. Plain & simple, it's what comes with the package and I will plant him one day in a Bios Urn, so no need for an urn at this time. Everything they did was thoughtful and well-done. It's a lovely way to give our fur babies a proper cremation. My last dog's ashes were given to us in a cardboard box, so we are already way ahead of the game. I'm so grateful we have a place like this to take our pets. Was just on the phone to my mom, who came with me and she cannot say enough good things about Part of the Family and Ardeth and my mom is very picky!read more

Sal Mkum

2016-09-26T18:17:51+0000

Losing our boy Jumbo was the hardest thing we've had to deal with. We loved our boy so much. From the very beginning of his journey with us to his final moments, he was a blessing. He was not just a pet, he was not just a dog, he was and still is part of our family, but more than that, part of us. We are still on the path of healing and we appreciate Part of the Family for welcoming us to celebrate his life along with many other pets that passed on for the annual pet memorial celebration. We felt comforted to finally be around a group of people that knew exactly what we are going through, without judgement, without ignorant comments. The annual celebration to honor our pets is a beautiful ceremony that I will attend as long as I am able. Not only that, but when we lost our Jumbo we were so distraught and to make matters worse the options that the vet provided us with for his final rites - they seemed so impersonal, so mechanical. We were desperate to find a place that would allow us to have a funeral service for Jumbo - we called many places and were rejected before finding Part of the Family. Though the day was filled with pain and sadness, I can proudly say that Jumbo's final rites were carried out in the most dignified and respectable manner. We were able to give him a proper funeral - just like we would with any other member of the family. We wouldn't have it any other way. I would like to thank Part of the Family - for simply existing. For being an option for pet parents. For being empathetic and kind. For understanding. For reaching out months, years after just to say "we know how you feel"....it's truly beautiful what you guys do for animals. God Bless you. Thank you so much. I will recommend Part of the Family to anyone and everyone.read more

Katalin Kegel

2016-09-23T17:45:01+0000

When my Odin passed, it was a terribly difficult time for my husband and I, but especially him. He had Odin since our boy was 8 weeks old and they spent half of Odin's life just the two of them. When we knew it was time, had to decide what to do and we are very happy to have opted for Part of the Family. They were respectful and caring, and being in an environment where we didn't receive the looks ('it was just a dog, what are they freaking out about') but the understanding of the fact that we just lost our baby was fantastic. It's been years but we receive a card on the anniversary of his passing from Part of the Family every year, which is such a nice feeling and a caring touch. When our next pet passes, it will not be any easier but at least we don't have to think twice about where to take them. Thank you for everything you do.read more

Alyce Andres

2016-08-28T17:32:28+0000

Scarlet Simmons

2016-08-22T19:17:18+0000

Thank you for giving my first female fur baby a place to rest. I know your in a better place and far from pain.

Twyla Faere Wylde

2016-07-27T20:01:57+0000

You made it feel like losing our baby was no less than losing a human family member. A loss is a loss is a loss and our grief feels validated. Thank you a thousand times. Thank you.

Sabrina Wowk

2016-05-17T23:15:23+0000

they have been amazing with our 2 ferrets that we lost and my parents dog Jasper and now unfortunately we had to bring our beloved pup here but we know we made a good choice once again by bringing him here!!

Betty-Ann Hamel

2016-04-19T15:01:57+0000

My experience with Part of the Family will always be treasured. My husband and I were treated with the utmost care and respect when our dog Duke passed. No one loves your pet like you do, but to have someone else understand what you are going through and treat you with kindness is wonderful. I would recommend your services to any pet owner. Thank you for your compassion and caring at such a difficult time for us.read more

Chris Billey

2016-04-02T02:09:11+0000

Really nice place they helped us with our 20 year old cat on April 1 2016 very loving and caring place and staff

Bibiana Davidson

2016-03-26T06:52:25+0000

Part of the Family is an amazing place. People who work there are so very compassionate. They treated my kitten with so much respect. I can't thank you all enough for everything. As I said: I hope not to see you anytime soon.....but shall any of my friends be faced with loosing a pet, I would definitely recommend you over and over. PS: my daughter is still in love with the white plush kitten :) she named her Nala :) Thank you again!!read more

Kathy Harms

2016-03-20T14:57:28+0000

When we lost our companion of 16 years, everyone was so helpful, caring and kind. Katie was so professional and sympathetic with us, truly appreciated. Our Roxy was part of our family, and I know she was treated with dignity and respect from POTF. Thank you.read more

Debbie Bildfell

2015-06-23T00:37:26+0000

Today I picked up my Snoopy remains, the staff were very kind and supportive.

Justin N Theresa Arcand

2015-06-22T21:53:46+0000

Thank you for being so amazing and making everything easier with our Jimbo! ❤️

Danielle Fontaine

2015-06-18T17:40:23+0000

Part of the Family was wonderful to us after losing our beloved Lynx. They were kind and understanding and went out of their way to help us in any way they could, from answering all of my questions to staying open late so we could make it in. Thank you so much for caring and for being there for people in such a tough time.read more

Danielle Maher

2015-05-08T01:11:37+0000

Thank you for your kindness and sensitivity during this difficult time.

Valerie Sliwa

2015-03-31T16:16:51+0000

Bryanna Dobransky

2015-01-31T01:40:15+0000

We have used them several times now very compassionate where others were not I recommend them to anyone I know with pets!

Bobbie Parsons

2014-11-03T14:44:23+0000

So thank full that this company is around. Understanding staff, care when handling your pet, programs to help you through your loss.....Thank you all.......

Chelsie Wowk

2014-07-31T21:16:34+0000

Joanne Grenier

2014-07-14T23:27:09+0000

Amazing! The were such a tremendous help to us! Got a hold of them right away and were able to bring Jersey to them that same morning. So thankful for the services and compassion through our ruff time!

Squishie Baker

2014-02-08T00:47:25+0000

Stephanie Portugie

2014-01-13T06:45:43+0000

Dan Boileau

2013-11-26T20:22:32+0000

Jude Wudrick

2013-11-26T19:15:46+0000

David Wilson

2013-10-26T00:20:39+0000

Lise Johnston

2013-09-23T18:56:33+0000

Debby Neff

2013-09-20T14:31:03+0000

Compassionate staff that attends to every need a family would need during their time of grief.

Valerie Lorencéz

2013-09-20T14:02:58+0000

Amanda May Quayle

2013-08-21T13:24:31+0000

Sammi Mckay

2013-08-18T23:13:19+0000

Deanna Skraba

2013-07-26T04:11:05+0000

Such a compassionate place and wonderful people to work with!

Next Reviews

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“There is nothing that can help the awful heartbreak of saying goodbye to your best furry friend, but working with Part of the Family is as close as you can get. They are professional, fair, and prompt with all their services. But most of all, they’re kind, they care, and they treat you and your Continue Reading
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“We lost our beloved pet cat Mocha, and when we picked an urn for her, I did not choose one that I really liked. When I called to get a different one, Katie said to come to the centre, and she would help us find a new one. We were pleased to find a new Continue Reading
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“We recently lost our 11 year old dog Hummer and wanted to bring him back home with us. Part of the Family offered excellent service and really helped us through our grieving process. Everyone was so kind and compassionate. Facilities are situated in a peaceful and quiet environment. The urn is superb and now we have our baby back home Continue Reading
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“I can never thank you enough for being there for me when my baby Kissie passed away. I truly appreciate you for taking good care of my baby from the moment I came to you until the very end.” – Jhen
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“From coming to your office the first time to discuss your services to the last time on picking up Sheba’s ashes, I have felt truly blessed to of had your support during this most painful time.” – Dee
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“Part of the Family delivered what they promise – they offered incredible service on a very short notice and delivered VIP – FRONT OF LINE service. In less than 12 hours they helped me thru a difficult time when I had to put down my Marmalade due to a liver/kidney disease to ease her suffering. Continue Reading
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“Thank you for your recent help. The information you passed on to Dennis for Kevin and Colleen was very helpful to them. The kids are very satisfied with your help/service and felt great trust while dealing with you. Must also mention they are impressed with how comfortable the Pet Centre atmosphere is.” – Laura and Continue Reading
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“Words can’t express how wonderful and professional you all have been during our loss of Maggie. Much love and appreciation.” – Tracy and Sheryl
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“Our heartfelt thank you for the very respectful and dignified manners in which you treated Bolo and us during a most difficult and painful time. Your attention to every detail and your kindness in fulfilling our requests were greatly appreciated. We truly sensed your compassion and empathy, evident from the time of our first meeting. We Continue Reading
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“We recently purchased an urn for our beloved little girl’s ashes from you folks. We wanted to express our gratitude to you, for how wonderful you were with my friend and me, when we were there. You were very helpful and gentle. Molly is now resting, comfortably, and we have even found some closure with Continue Reading
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“It is hard to find the right words to thank you for helping me get through one of the hardest days of my life. My beloved Inuk was my world and beloved companion of over 12 years and losing him has left a huge hole in my heart… Your help and support that day and Continue Reading
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“We had to make the very difficult decision to put down our family dog Kelso. We called Vets to Go to make these arrangements and they directed us to contact Part of the Family to arrange for his transport and cremation. I called Part of the Family and told them the situation and the timing. Within Continue Reading
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“When our little fur baby unexpectedly died at home after 12 years of incredible companionship we were dumbfounded. We didn’t know what to do. I called our veterinarian and was told we could drop off his body and pick up his ashes in 3 weeks. We had spent every day with our little man since Continue Reading
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“On July 25th of this year, 2014, I used this company PART OF THE FAMILY for the first time. The company has impressed me with their professionalism and the care in which they handled my baby girl NEKA both at my home and transporting to their business. This time was most difficult for me and Continue Reading
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“Amazing! They were such a tremendous help to us! Got a hold of them right away and were able to bring Jersey to them that same morning. So thankful for the services and compassion through our ‘ruff’ time!” – Joanne Grenier
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“Compassionate staff that attends to every need a family would need during their time of grief.” – Debbie Neff
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“Thank you for the gentle care you gave Bogart and the compassion you showed us.” – Mickey Lougheed
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“Wow – I really cannot express how incredibly comforted our family has been, knowing our Spanky has been treated with the respect and dignity he so deserves, thanks to Part of the Family. We shared almost 18 years together but the last few months have been so sad! Cancer was eating him alive and we Continue Reading
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Part of the Family PMC

When we lose a pet, we lose Part of the Family"

Biodegradable Urns